Vitality Healthy Cards

I activated my HealthyGear benefit some time back. Made an exercise shoe purchase (R900) at Sportsmans Warehouse a week back, but due to the misplacement of my HealthyGear card wasn't able to swipe my card pre-purchase. I submitted a comprehensive copy (including ID'ing myself as the purchaser) of my receipt to Vitality and asked them to load my purchase and rebate (15%) on their system, but they blankly refused, stating that they could only do so if I had swiped my HealthyGear card before the purchase. Just another excuse using immaterial T's & C's to avoid making a rebate payment. The rectification of this issue can be easily solved by Vitality by loading my transaction manually on their system.<br> So, on principle I'll be returning the shoes to Sportsmans for a full refund to use elsewhere.<br> In addition, there's no logical reason for Vitality to have multiple cards for different Healthy benefits (Gear, Food, etc). Makes life more difficult for their customers.