1 reviews | Active since May 2016
Vitality has become a Joke
<p>I have been going back and forth with Discovery Vitality for months relating to the apple watch and vitality points. Herewith my latest email to discovery requesting information I have already sent them. </p> <p>While I appreciate your generic response, I have ALREADY sent these attachments in my FIRST email to Vitality. Yet again, my run of yesterday is also not showing in the App despite my device syncing. I am attaching my 2 runs which I have yet to receive points for.</p> <p>If these is an issue with the Health App and Discovery surely there should be some broad communication that comes from the CEO of discovery as it is incredibly time wasting having these back and forth sessions with the Vitality Agents.</p> <p>MEMBERSHIP NUMBER: PROVIDED<br />PICS PROVIDED<br />I HAVE MET THE VIGOROUS WORKOUT HEART RATE REQUIREMENTS.</p> <p>So please, do not send me an email asking for supporting documentation, my details nor telling me what the heart rate requirements are - I have received all of these responses before and I am meeting these targets.</p> <p>Thanks.</p>
Dear Toni
Thank you for your post.
We have referred your query to one of our Vitality Specialists to contact you and resolve.
Your reference number is ***.
Regards,
Discovery Vitality
Dear Toni
Thank you for your post.
We have referred your query to one of our Vitality Specialists to contact you and resolve.
Your reference number is ***.
Regards,
Discovery Vitality
