Vitality Gym Benefit

My gym membership lapsed as I had not gone to gym during the required period (a car crash that left me without transport) and my gym membership was cancelled by them as I had not visited the gym the prescribed number of times in the last twelve months.<br> <br> I received a call and an email that my membership was being cancelled due to this reason and that I was being signed up again free of charge.I questioned as to why I did not receive a warning of some sort in order to avoid the cancellation of my benefit and was told the notices they send their members are not reliable and that their members need to monitor their gym visits carefully. <br> <br> Needless to say I have been going to the gym religiously this year and have ensured that my membership is now gold but I still see the gym membership debit come off my account. Turns out once you loose the benefit you can't get it back again, material information that I did not receive timeously. Where their system did not alert me to these circumstances beforehand but magically I received an email and a phone call after the fact seems disingenuous to me. Like they were waiting for a reason to cancel my membership without fair warning. <div><br></div><div><em>(Supplier name changed from Discovery Health to Discovery Vitality &amp