TM
Ta'Tho Mata'bane

1 reviews | Active since Jun 2019

06 Apr 2022, 11:25

VITALITY *****

The service at Discovery is disgusting, the call agents are very condescending. I joined the medical aid and was told I qualify for THREE MONTHS FREE VITALITY, TO MY SHOCK I was charged for VITALITY TWICE on Discovery Health and Discovery Insure FOR TWO MONTHS.

I called to COMPLAIN on numerous occasions, I requested to have VITALITY canceled on both my policies as I was sold this product under false information.

Today, after NOT RECEIVING HELP and my requests to receive telephone recordings. And be given a FULL refund.

I took matters to my bank to dispute all DISCOVERY payments, I will not be treated like I don't matter when I have to pay for services.

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