ZD
Zaeem D

1 reviews | Active since Mar 2009

15 May 2015, 14:11

Vitality flight ripoffs

I have been a discovery client for 6 years and what attracted me and kept me with them despite the crazy premium and fee increases annually was the discounts for gym ,hotels and most especially fights.I was on silver and gold for a few years and received significant discounts on flights.I worked my butt off to get to diamond status but as soon as that happened the hotel discounts became ******* despite there being more options and worse then that the flight discount policy has decreased dramatically.So instead of being happy at achieving diamond status i am so dissapointed.Discovery can lie and send as many cut and paste explanations as they wish,it is clear to see that they are now giving paltry discounts only on base fare and not the ridiculous airline surcharge which is maybe 8 times more then the base fare.I understand that they never gave discounts on airport taxes but this is just a complete ripoff.After they add the vitality booking fee you are in most cases getting no more then 6 to 8 percent discount.This is completely unacceptable and clients who feel the same why(which is a large number) should consider leaving discovery.I have many discovery products and am considering

0
Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply15 May 2015, 14:24
Official
Hello zaeemd,

Thank you for your comment and for bringing this matter to our attention.

We have requested that a Vitality specialist contact you to discuss.

Regards

Marvin Mo***eng
Discovery Vitality