Vitality ******s Money

My wife tried registering for Team Vitality Running, but was unable to and said that I needed to register her as I am the main member. I did so, but the website wasn't very clear on who was being registered. I thought it would be OK as we had to fill in a manual registration form for ASA, so this would confirm who would be registered. Immediately after payment, I sent an email to confirm this. 4 days later I received a reply that I was registered. I responded that I did not want to be registered and asked whether it could be transferred to my wife. 3 days later I was informed that it was not transferable. I then asked to cancel, refund my fees and then I would register my wife. I was told that there was a no cancellation policy, and would have to follow the normal cancellation policy for Vitality.<br> <br> I did not want to register for the service foe myself, as I immediately questioned it with Vitality. Vitality has been very unhelpful in resolving the issue, and expects me to pay another R300 registration feed. I feel this is tantamount to ******ion as their website is unclear and cumbersome regarding the process.<br> <br> This type of treatment is unacceptable.