1 reviews | Active since Dec 2011
Vitality enjoys frustrating customers
<p>I find it beyond frustrating that Vitality can not read a simple access log from Virgin active health clubs.</p> <p>This is now the third time I have had to send proof of access to vitality. Yet on this occasion for some reason they just can't or won't read the print screen of gym access showing that there is an error and that their system have not updated. I find it beyond frustrating to keep sending the same information over and over just because someone is too lazy to their job. Get your act together vitality not acceptable service at all.</p> <p> </p>
Dear Chad
Thank you for your comment and bringing this matter to our attention.
We will investigate this query and one of our Vitality Specialists will contact you to resolve.
Your reference number is ***.
If you have any further queries, please do not hesitate to contact us again on ***.
Regards.
Discovery Vitality
Dear Chad
Thank you for your comment and bringing this matter to our attention.
We will investigate this query and one of our Vitality Specialists will contact you to resolve.
Your reference number is ***.
If you have any further queries, please do not hesitate to contact us again on ***.
Regards.
Discovery Vitality
