Vitality Dump Tomtom excercise tracking devices

Received notice last week that Vitality will no longer allow Tom-tom exercise devices to earn points for the vitality rewards program. So everyone with a R4000 plus tomtom watch can just go buy another device if you want to earn vitality points? Although Tomtom have exited the watch/fitness device market they remain committed to supporting their existing devices and Software (Tomtom Connect) on into the future because they care about their customers. Why do Vitality not care and accept that a significant number of their customers use Tomtom devices and ensure they continue to support this platform as long as Tomtom do. Surely my Tomtom workout last week is as credible as the one next week? They also do not accept that if you sync your tomtom device with other accredited Vitaility partners/apps like Samsung Health that the info is credible. Looks like just a another example of their heavy handed approach to customer service. Will be looking for a new financial services/medical aid company to work with that values their clients.