VITALITY CANCELS MEMBERSHIP IN ERROR

On the 31 /7 2015 I called to activate Vitality. They promised me I could also activate the gym membership. It was a comedy of errors from there forth until I had to post a complaint on Hello Peter to cancel. <br> I really wanted to join the Virgin Active Gym, but unfortunately my attempts failed due to the INCOMPETENCE of Vitality I was unable to activate my membership.<br> I went online 8 December and re-activated Vitality, BECAUSE I REALLY WANT TO JOIN THE GYM. I received my membership number, completed all online assessments and got my points to 13000. I joined the gym and paid the R 1355 ACTIVATION FEE at Virgin Active.<br> Suddenly on the 17 December, my Vitality was cancelled! Then on the same day, I received a call from an agent stating I had made an ONLINE request for someone to call me to ACTIVATE VITALITY. She paid no attention to the fact that I ALREADY had VITALITY INCLUDING A MEMBERSHIP NUMBER, BUT proceeded WITH A sales pitch in my opinion so that she gets commision, WITHOUT actually resolving the PROBLEM. I was put through another *********** AGENT who simply asked me to forward my VITALITY PROOF OF MEMBERSHIP. PLEASE ASSIST SOMEONE!!