Vitality cancelled but billing continues

I have had discovery investment since 2009, had life cover as well but it was terminated last year. I continue to have an investment account as well as cr card. I have been going to gym using vitality for the past 5 years. 30th June 2015 I received an email stating that tomantain my membership I need to go to gym seven times before 31st July 2015. I called vitality on 7th July , spoke to Marilyn whom I fowarded said email, still no resolution. Again on 10 July I called spoke to Clive who told me my vitality was cancelled July 2014 and I have to send my bank statements to them to prove they have been deducting money from my account every month!!! How helpful???11 June 2015<br> Vitality ID: ***<br> Dear Thuthukile<br> To keep your Vitality Virgin Active gym benefit, catch up your gym visits<br> Exercise is a great way to keep fit and healthy, but research shows that to experience the maximum health benefits the average adult needs to exercise at least 30 minutes a day, five times a week. We want to help you become healthier, that's why we are encouraging you to work out regularly at the gym by offering you savings on your monthly gym fees.<br> This is a reminder that your gym benefit