1 reviews | Active since Mar 2012

07 May 2015, 12:14

Vitality cancelled

I would like to know why my vitality was cancelled when I cancelled my life cover and no one notified me that it was linked to my life cover. I have medical aid with Discovery and it could be moved to it when I cancelled the life cover. this has now cost my Virgin Active membership to be cancelled. This is now inconveniencing me and time wasting, I want my Virgin Active membership re-instated with the immediate effect while Discovery is busy re-instating my Vitality with my company's HR dept.

0
Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply07 May 2015, 15:45
Official
Hello philliphelo,

Thank you for your comment and for bringing this matter to our attention.

We have requested that a Vitality specialist contact you to discuss.

Regards

Marvin Mo***eng
Discovery Vitality