KM
Koki M
1 reviews | Active since Jan 2016
28 Jan 2016, 11:55
VITALITY CALL CENTER UNREACHABLE
I joined Team Vitality on the Discovery website and my bank account was successfully debited (R300), however to my surprise my account is still pending. I have nothing to confirm that I will be getting the items that I should be getting after joining according to their website .<br> <br> This seems like a **** to me. Having thoughts of cancelling Vitality :( :( <br> <br> Worse of all is that one can never get through to their call centre and they take DECADES to respond to email queries.<br> <br> Disappointing!!!!<br>
Helpful (0)
Replies (1)0
Replies (1)Discovery Vitality & Vitality Mall's replyOfficial
28 Jan 2016, 12:11Hello AndroidTester,
Thank you for your comment.
We have referred this query to one of our Team Vitality Specialist to investigate and contact you to resolve.
Your reference number is ***.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Thank you for your comment.
We have referred this query to one of our Team Vitality Specialist to investigate and contact you to resolve.
Your reference number is ***.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Discovery Vitality & Vitality Mall's reply28 Jan 2016, 12:11
Official
Hello AndroidTester,
Thank you for your comment.
We have referred this query to one of our Team Vitality Specialist to investigate and contact you to resolve.
Your reference number is ***.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Thank you for your comment.
We have referred this query to one of our Team Vitality Specialist to investigate and contact you to resolve.
Your reference number is ***.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
