Vitality benefits are a complete waste of time

I've been trying to activate a fitness/shoe booster now for 4 working days already. Long story short, 2x R400 activation fees paid and around 2 hours of phone calls later, I have gotten no where. I still don't have the booster activated and Discovery advises that I buy another pair of shoes. Can't even get hold of a supervisor, he will apparently only get back to me within 3 working days.

Discovery your system is really poor and your customer service even worse!