Vitality benefits a sham - unable to activate and Discovery doesn't care

New member starting December 2019. I was unable activate, Vitality Drive, fitness tracker and Healthcare partner. Despite follow ups with Discovery I had to sort out these issues myself, as they do not get back to you in 5- 7 days (ridiculous turn-around time) as they promise. Healthcare still not active, due to a system issue that has last the whole of December so far. Kept on hold for 15 minutes before I got to a consultant, who could not do anything, then another 5 minutes for a manager, only to be told no managers are available. Pathetic company, stay away.