1 reviews | Active since Oct 2016
Vitality Baby - without a Baby
<p>After numerous emails and queries sent to Vitality regarding the Vitality Baby Bonus Points I receive when logging my Bootcamp dates, the points are still not removed.</p> <p>This is affecting not only my Weekly Goal, but it is frustrating that this problem has not been solved yet after 2 weeks.</p> <p>I have personjnjly deactivated the Vitality Baby service in July this year already. And now there is a problem!</p> <p>It can not take 2 weeks to solve a points problem!!!</p> <p>You should think that Vitality will pick up on procedures done during the year through Discovery Medical Aid, but obviously they dont.</p> <p>I AM NOT PREGNANT!!</p> <p>To sit with a points problem (for something I have personally deactived) is the last thing my husband and I need after everything we went through.</p> <p>I want my weekly points goal returned to 500 points per week and the Vitality Baby Bonus Points has to be removed. Also Vitality needs to check that the baby option is cancelled on their side. (As mentioned I have already done this in July this year)</p> <p>What a huge disappoinment this has been!!!</p>
Dear Liezel
Thank you for your post.
We are busy investigating this query and we will contact you to assist.
Regards,
Discovery Vitality
Dear Liezel
Thank you for your post.
We are busy investigating this query and we will contact you to assist.
Regards,
Discovery Vitality
