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andrew.backstrom andrew.backstrom

1 reviews | Active since Jun 2016

07 Jul 2016, 18:55

Vitality Apple Watch

<p>I would love Vitality to explain to me how I owe them money when their stupid app does not sync. I then was asked to submit all the info to the support team, which I did. I thought this would have been sufficient and this is how it was explained to me but still I get billed for this month. I eventually managed to get the Apple Watch to sync thanks to my persistance and not from the suggestions from the support team. You better reverse this payment else I would like to cancel this and I am well within my rights to do so.</p>

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Replies (2)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply08 Jul 2016, 06:23
Official

Dear Andrew

Thank you for your post.

We have referred this query to our Vitality Device Specialists team to investigate and contact you to resolve.

Regards,

Discovery Vitality

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andrew.backstrom andrew.backstrom's update10 Aug 2016, 12:31
Reviewer Update

A month later and this has not been resolved