MM
Midalo M

1 reviews | Active since Dec 2011

24 Jul 2016, 05:45

Vitality and Apple Watch ****

<p>I'm a convinced that Discovery are running a very subtle **** with their Apple Watch deal. They way they marketed this deal to consumers, it was made to appear that this will be a useful tool for active customers and points will be earned for actual work out completed (as opposed to the ordinary 100 points that everyone gets). While they pointed out that the weekly goals will be dynamic, what they conveniently left out was:</p> <p>1. The goals are linked to your heart rate and only specific workouts will be rewarded </p> <p>2. Goals will be increased to illogical and impossible levels to ensure that customers will eventually pay for this watch</p> <p>3. They take zero responsibility if the watch malfunctions</p> <p>4. They will take weeks and upon weeks to resolve customer enquiry. </p> <p> </p> <p>I'm so disappointed with Discovery, I really am. </p>

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Replies (2)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply25 Jul 2016, 06:14
Official

Dear Midalo

Thank you for your post.

We have referred this query to one of our Vitality Specialists to contact you and resolve.

Regards,

Discovery Vitality

MM
Midalo M's update26 Jul 2016, 04:12
Reviewer Update

I wish I could believe you, I really do. But I've heard that so many times that it doesn't mean anything.