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angelika H

1 reviews | Active since Sept 2012

17 Mar 2026, 12:45

Vitality added without wanting it

Absolutely disgusted. I will not pay for Vitality. If it goes off my payslip again end of this month, I will take it further than just hellopeter. My membership started November. I then received a call from Vitality to offer me "free vitality" till 31 January. Since then I have not used it, since the free trial has ended. I never received an email from Vitality reminding me that my trial is coming to an end nor to advise it's now a paid membership. I only found out end of Feb, through my payslip and not through DV that Vitality is active. I immediately contacted HR, whom advised they can't do anything. I then called Vitality, who promised to call me back. 3 weeks now and no callback. After a week though I sent an email to Escalations. Who called me to advise me of the transfer of enquiry, now 2 weeks no feedback. I DONT WANT VITALITY AND SINCE 1 FEB I HAVE NOT USED IT. I PAY IN ARREARS, AND IF IM CHARGED FOR MARCH, I WILL TAKE THIS MUCH FURTHER.

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