Vitality Active Rewards not Pro-Active

I e-mailed vitality to notify them that my vitality active points from my gym workouts from my iwatch on the 23,24,25,26,27 were not added to my record.<br> <br> The iwatch has the workouts logged and so is the health app on the iphone, therefore clearly an error from discovery's side.<br> <br> After sending a follow up-email and contacting the call center I have still not had a response or had my points added.<br> <br> Surely you put a new product on testing before releasing to the public.<br> <br> Can someone please see to it that my points are added, its frustrating when no one responds when its been more than 48 hours since the query was sent, and ensure that all future workouts are added to our record..<br> <br> My reference numbers are *** and ***<br>