HP
Hanneke P

1 reviews | Active since Mar 2009

27 Nov 2015, 15:45

Vitality Active rewards

I downloaded the vitality active rewards on my Samsung to get rewarded for gym visits. It is linked to a digital card that is supposed to display a bar code. I received 2 awards already and the 1 expires the 2nd of December, but the digital card is not working. I phoned the Discovery 086 number on numerous occasions this week and as soon as I choose the option for Vitality it drops the call. I sent an email to them and still no response. I am beyond livid.

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply27 Nov 2015, 16:03
Official
Hello plekker,

Thank you for your comment and for bringing this matter to our attention.

We will investigate this query and contact you to resolve.

Regards,

Marvin Mo***eng
Executive Relationship Manager
Discovery Vitality