1 reviews | Active since May 2016

15 Feb 2017, 19:16

Vitality Active Points

<p>The points that vitality assign to my workouts is not correct. I have done workouts worth much more points than they have assigned.</p> <p> </p> <p>I have emailed them several times and every time I hear that the matter will be escalated, which is not the case.</p> <p> </p> <p>Nothing comes from the "investigation" that they supposedly do.</p> <p> </p> <p>Very bad system and assistance.</p>

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply17 Feb 2017, 10:04
Official

Good Morning Ettienne,

Thank you for contacting us.

We have referred your query to the Vitality escalations team to contact you.

Kind regards

Vitality Team