Vitality Activation with Virgin Active

Hello Peter,<br> <br> I am caught up between Discovery Vitality and Virgin Active here. I have always been a Vitality member through my husbands medical Aid... and we have since cancelled the medical aid in 12/15. We then took a life cover with Discovery so that we can continue to enjoy our vitality benefits. While waiting Virgin Active without consulting on end 12/15 me billed me R705.00 for 01/16( which was unpaid by me).<br> <br> 01/01/16 our life cover was active with discovery, Vitality send Virgin Active a wrong message that they should reinstate our benefits on 29/02/2016. After a number of phone calls I made to the two service providers, on 29/01/2016 Vitality apologised and I asked that they rectify that.<br> <br> Vitality said they should reinstate me on the 29/01/16, now Virgin Active says I have an amount of R1214.00 in arrears with them, because I paid the normal R176 end 01/16 that is due to me as per Vitality. I should be having only R176 in arrears by now if there was never a wrong message send to Virgin Active in the first place. Please Discovery Vitality and Virgin Active clear that amount in arrears, and let me pay only R176 for February 2016. <br>