1 reviews | Active since Mar 2009
Vitality Activation
Vitality promotes good health, but at the moment they are chasing up my heart rate ans stress levels... and that is not good. I requested a call back last week from them and after no call I decided to call them. I went through the whole process and provided all my details including my bank details for debit order. I was advised by the consultant that all is in order and he would send me an email with all the details. One hour later I received a call from a different consultant that wanted to activate this again. I advised that this was done already and she said it is not active. I refused. An hour later received a call again with the same request. In the afternoon I received an email from the consultant (after I did not answer their call) again stating that it will only be activated in November as it will go off PAYROLL. In the e-mail it was also stated that they should not have taken my bank details and it probably was not Activation but the Servicing Department, so why the hell are they answering the phones for Activations. Well, although my medical is going off my salary I want to pay for Vitality myself.<br> <br> NOT VERY HAPPY WITH DISCOVERY AT THE MOMENT
Thank you for your comment and for bringing this matter to our attention.
We have referred this query to one of our Vitality Specialists to contact you and resolve.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Thank you for your comment and for bringing this matter to our attention.
We have referred this query to one of our Vitality Specialists to contact you and resolve.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
