AJ
Annalie J
1 reviews | Active since Nov 2009
09 Jan 2016, 20:27
Vitality
I have been a Discovery member for more than 15 years. In January 2015 I have lost all my vitality points. I have contacted Vitality and the reply from them was sorry but they do'nt know what happened, and cannot trace my points. I had to start again from scratch. I have build up almost 20 000 points again in 2015. On the 1st of January all my points was gone again. I have sent Vitality a mail but have not had a reply from them . i am paying a lot each year for Vitality.
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Discovery Vitality & Vitality Mall's replyOfficial
11 Jan 2016, 10:11Hello annaliej,
Thank you for your comment and for bringing this matter to our attention.
We have referred this matter to one of our Vitality Specialists to contact you and resolve.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Thank you for your comment and for bringing this matter to our attention.
We have referred this matter to one of our Vitality Specialists to contact you and resolve.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Discovery Vitality & Vitality Mall's reply11 Jan 2016, 10:11
Official
Hello annaliej,
Thank you for your comment and for bringing this matter to our attention.
We have referred this matter to one of our Vitality Specialists to contact you and resolve.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Thank you for your comment and for bringing this matter to our attention.
We have referred this matter to one of our Vitality Specialists to contact you and resolve.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality