TM
Tshepo M

1 reviews | Active since Jun 2016

02 Jun 2016, 06:52

Very Unhappy

<p>i have been with Vitality from 2*** then rejoined now in March and specifically instructed them to debit me on the 20th. so now they debited my acc on the 03rd May which now was an unpaid debit on my profile with a charge of R115, i called in on the 31 May wanting to fix it as i realise they might try again to debit on the 3rd so i can arrange funds and avoid unpaid,but NO Discovery decides now to debit on the 2nd June which leaves me again with an unpaid debit status and another R115. i have been waiting for a callback since the 31st and no one bothered.</p>

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply02 Jun 2016, 07:35
Official

Dear Tshepo

Thank you for your post.

We have referred this query to our Administration and Billing department to investigate and contact you to resolve.

Regards,

Discovery Vitality