Very poor service. System problems. Nothing is working.

I took out a Life Cover with Discovery on 27 May 2024. A day later, I realized that I didn't receive any documentation as yet via email. I logged into my profile and found that my details are incorrect. I phoned Discovery to query this and they informed me that I won't be able to update everything because my policy is not active as yet. They emailed me the documents. I found that some details are still incorrect. I phoned again and they updated it. Because the 1st was falling on a Saturday, my debit order didn't go through. I thought I will give it until the Tuesday. In the meantime, I requested their banking details to do a manual payment. Didn't receive anything. My vitality is not working. I phone them again and query my email with the banking details. It was sent to an email address with wrong spelling. Until now, I cannot use any vitality because there is a system problem on my profile which they are working on. It will take about 5 - 7 working days. Then we are in the middle of June already. I am not happy because I want to start using the Vitality. I was excited as it is a new thing to me. I am paying for something that I cannot use. I wanted to take out vehicle insurance, but, because of all this frustration, I feel to cancel everything and find another company who will assist me. I feel that, because I didn't take out a R10 mil life cover, I am not important enough to assist me to sort out my problems. If this happen when I am still alive, what will happen to my money and children when I pass away?? This is a VERY big concern to me really.