Very poor service from call center.

<p>Without letting us know Vitality started billing us monthly on my wifes gym contract at Virgin Active, now they cancelled it 1 July, due to non payment witch we did not know we should pay. 15 days later with lots off calls from our side, and rude opperators throwing the phone dead in our ears, she still doesnt have a gym contract. We are tired off fighting with them. Very bad service!!!</p>