Utterly Disappointed in your service

I have been in contact with the Vitality (info) team to have my stand alone \partner"cards delivered since February when i joined. STILL HAVE NOT RECEIVED THEM. I don't understand why i have to beg and remind them to send them when i have been without interruption paying for them and this service. For months now i have been missing out on discounts and promotions i am actually entitled to with their partners. The last time i received mail from Debbie Stoltzer who assured me they would send them. THIS WAS A MONTH AGO!!!! <br> <br> This is disappointing and creates a bad impression with your clients. VERY CLOSE TO CANCELLING MY MEMBERSHIP"