Useless ******* complex user unfriendly website!

The most useless unsbale unfriendly complex ******* website in the world. Cant upload anything, zero contact details but a phone number which you hold for hours. No email, no nothing. This has got to be a ****, worst than any government website. I'm sure they had designed this useless website to be extremely complex so you can never find anything or claim any benefit. Website features changes all the time, how do you ****** upload a test you had done? You cant! If no one answers your call, too bad, no points for you. ****** ****!