Useless feedback

I sent an email to Discovery Vitality in 7 March indicating that my Polar Device sync does not link and therefor I am not getting Vitality rewards. I linked y device as per Discovery's instructions on 2016-02-24 at 19:56. Their response was to sent me the instructions again. I subsequently sent them screen shot showing that I have linked the device and also completed training using the device after linking it. They responded and said they would investigate the matter. Today they responded by sending the same steps again.<br> <br> Obviously it doesn't work. Fix my points and rewards. and sort out your admin.<br> <br> WRefNo#***#- -MailRef#***#-<br> -WRefNo#***#- -MailRef#***#-