Unpaid Healthy Gear Cash Back - Is the Cash Back A ****???

<p>I had made four purchases using my Discovery Health Vitality Healthy Gear membership card in April and May 2016. According to Vitality's claims, if I purchase "healty gear" from their specified retailers, I will get 10% cash back. For April's purchases, I only received R110 back and now today, I only received R134 back, but a total of R10,480 was spent at Sportman's Warehouse.</p> <p>I have gone back and forth via email and phone calls trying to resolve this issue but the effort and time spent alone has proven to be a complete waste on my part. The slips (which reflect the Healthy Gear card number) have been sent to the Vitality dept but they still refuse to resolve the issue. WHY IS THIS SUCH A PROBLEM?!?!?</p> <p>Supporting Discovery Vitality's retail partners did not benefit me at all. It would have been less trouble to have just purchased my sports gear from another retailer than have to deal with a company that clearly does not live up to their promise.</p> <p>I am saddened that this entire situation has left such a bad impression of Discovery Health Vitality for me. I doubt I will ever buy from their "preferred" retailers ever again! It is too much of a hassle to try claim money that I , as a DIAMOND Vitality member, am promised!</p>