Unnecessary payments due to Vitality

<p>I havery a debit order for my vitality on my account with all my savingstuff ( which means there's always money in that account) and the last 4 months no debit order for vitality went off while my other debit order still went off. Without letting me know the debit orders didn't go off due to "insufficient funds" I now have to pay the full amount for my gym membership and the initial fee to reactivate my vitality program. </p> <p>I feel this is really unfair as it is not my fault and now have to pay extra money. Vitality and virgin active needs to keep their eyes open so this doesn't happen. </p> <p> </p> <p>Extremely unhappy customer here.</p>