KL
Konrad L
1 reviews | Active since Jun 2014
03 Mar 2015, 09:05
******** DEDUCTIONS
AFTER CANCELLING MY VITALITY MEMBERSHIP(AFTER BEING STRONG ARMED INTO IT) AND CONFIRMING IT TWICE TELEPHONICALY WITH THE CALL CENTER THAT IT WAS CANCELLED, THEY HAVE DEDUCTED THE MEMBERSHIP FEE A SECOND TIME THIS MONTH. I STILL RECEIVE NEWSLETTERS AND WHEN I PHONED LAST MONTH THE CONSULTANT SAID THAT IT SHOWED THAT I WAS STILL A MEMBER. I WANT MY R500 BACK AND I AM GETTING ANOTHER MEDICAL AID. I DON'T HAVE TIME IN MY LIFE TO STRUGGLE WITH THIS KIND OF ADMIN.THEY ARE *****ING MY MONEY.
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Replies (1)Discovery Vitality & Vitality Mall's replyOfficial
03 Mar 2015, 13:17Hello sterkman,
Thank you for your post.
I have escalated the request to cancel Vitality to our admin team. We will contact you shortly to confirm that it has been done.
Regards
Sipho Mathe
Discovery Vitality
Thank you for your post.
I have escalated the request to cancel Vitality to our admin team. We will contact you shortly to confirm that it has been done.
Regards
Sipho Mathe
Discovery Vitality
Discovery Vitality & Vitality Mall's reply03 Mar 2015, 13:17
Official
Hello sterkman,
Thank you for your post.
I have escalated the request to cancel Vitality to our admin team. We will contact you shortly to confirm that it has been done.
Regards
Sipho Mathe
Discovery Vitality
Thank you for your post.
I have escalated the request to cancel Vitality to our admin team. We will contact you shortly to confirm that it has been done.
Regards
Sipho Mathe
Discovery Vitality
