Unfair treatment of non permanent residents

Good day

We have heard a lot of good things about Discovery bank from others. However being unable to open up a bank account from discovery means we are disenfranchised from vitality benefits. It means I cannot get maximum benefits and discounts from my vitality account. I am unable to get maximum discount on sporting equipment as financial health can only be measured at the discovery bank. I think more can be done to even out the playing field. If we are as good as those with IDs to open a medical aid and vitality account what about banking? Other banks offer accounts to us temporary residents, why is it impossible only with Discovery bank? I am seriously considering switching all my accounts because of this. To make matters worse you keep sending me promotional material to open an account in a bank that is not ready to be inclusive yet the parent company still wants our medical aid and vitality subscriptions. Shame on you Discovery, you can be more inclusive. I understand for security reasons you will need to carry out additional procedures to confirm our identities, but if other banks can do it so can discovery. Stop taking us for a ride, and do the right thing. I am sure you are disappointing a lot of your clients, who are temporary residents, good enough for insurance but not good enough for banking. So unfair