********* Sales Consultants at DiscoveryVitality

********* practices from Discovery Vitality, the sales person contacted the secondary member and offered the free Vitality program for three months ending 31 October 2020. When the secondary member called to cancel , they refused to cancel and requested the instructions to cancel must come from the main member , even though it was activated . We sent numerous email and have discussed this with many service agents who promised to call the main member to cancel . Todate this was not done . Furthermore we noticed that Discovery Vitality went ahead and debited our account over the free period . I his is ********* and the sales agents are certainly taking advantage of elderly people . It’s borders to ********ity .