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My Account was Debit by additional 250.00 without warning' Is this allowed ? I am use to receiving a notification informing me that I have not reached my visits - so what a surprise When I checked my back account and noticed that an additional 250.00 was taken from my bank account this month When phoning Vitality to query the deduction I was informed that their rules changed and in addition to the rules changing - they no longer send courtesy email notifications? Really so for that I must pay 250.00 more than what I am be charged? they could have rather billed me for the SMS I understand that 36 visits needs to be reached by each rolling period but since when did mine change without communication? Had this been communicated I would easily have reached my 5 visits to make up 36 . I feel that the money taken from my account should be returned. I can not afford the additional 250.00, I would like to be contacted as to how this can be resolved.