Unbelievable - Think Twice

We assigned our children on Vitality through our life policy, They struggled to get all the children on Vitality in the first instance. We completed the children's health assessment on Vitality.<br> <br> 1) We went to the movies 3 weeks ago and wanted to register our kids on the movie card at Ster Kinecor, with now prevail, contact Discovery help line where they informed us we cannot register due to outstanding information. They contacted us the week after and assured me all issues is resolved.<br> <br> 2) The week after we went to the movies again - same problem but now with only one kid - error at Ster Kinecor stated that the member is not registered for the benefit. They contacted us the week after and assured me all issues is resolved<br> <br> 3) Unbelievable - we went to the movie today the issue is still not resolved ??.<br> <br> My question is the following if I cannot trust a company to fix something small like a movie ticket, how do I now I am secure regarding my death, disability, dreaded decease etc.<br> <br> I am going reconsider my options with discovery and revisit the market after this ordeal.