Unauthorized debit

<p><br /> <br />I called you on the 10 February and requested for my vitality subscription and gym membership to be cancelled and the lady by the Name of Andiswa advised me that my request for cancellation will be processed after 30 days due notice period,Today the 03/04 I am checking my account and I was still debited on the 01/04.<br />I need my funds to be refunded to me and this account closed</p>