Unauthorized changes on service

Hi There <br> <br> In January this year, Discovery Vitality changed my preferred food partner from Woolworths to Pick n Pay without consulting or notifying me. When I discovered this and contacted them to query this, I was told this was because my Woolworths credit card was de-activated. This is not true as am I still transacting successfully on my card. I have logged the query on 27.01.2015 and almost 2 weeks later there is no resolution to the issue. This is unacceptable as their turnaround for resolution is max 7 days. Discovery re-instate Woolworths as my preferred food partner with immediate effect and be sure to include all transactions relevant for re-reimbur*****t since the time that you changed the food partner. In future, do not make any changes on my profile without consulting me.<br>