Two weeks and still no response to 3 queries

I've had the following calls to the (overly busy!) call centre and STILL not resolved:<br> 1. Dischem told me I had to pay in on a HIV Test when it's supposed to come from the Screening Benefit of my health plan. This should be refunded to me.<br> 2. My mapmyfitness workouts are not reflecting. I've given Discovery my login details, but this has still not been resolved. I'm losing points and losing out on Vitality Active Rewards, even as my points target keeps going UP!<br> 3. I STILL haven't received my free Magnum ice cream. This is weeks after I was supposed to get it. <br> <br> Your social media team promises someone will call me, and STILL nothing.