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Pieter M
1 reviews | Active since Apr 2023
13 Sept 2023, 19:13
Trips not recorded or explained why 40/60 & -20 points
I have experience an problem with Insure Vitality drive . My system is set to record all my trips by means of Bluetooth. I have more than enough data on my phone connected on my vehicle. This morning at 05:00 I went to my early morning prayer meeting. The trip was not recorded . This is not the first time this has happened. Today at 05:00 it indicates uncovered trip 12 min. Trips at 10:22 and 11:29 on phone indicated twice. Both trips indicated perfect . Daily Drive Points 40/60 and -20 points lost today . No reason giving WHY. I tried to sent message to enquire why . App does not indicate send . My phone set on Bluetooth no Wifi.
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Pieter M's updateReviewer Update
14 Sept 2023, 18:55I checked my data of trips done today , again - 10 points with no explanation.
No response from Discovery on my 1st attempt to get feedback from them.
This is clear proof that they don’t respect the client
No response from Discovery on my 1st attempt to get feedback from them.
This is clear proof that they don’t respect the client
PM
Pieter M's update14 Sept 2023, 18:55
Reviewer Update
I checked my data of trips done today , again - 10 points with no explanation.
No response from Discovery on my 1st attempt to get feedback from them.
This is clear proof that they don’t respect the client
No response from Discovery on my 1st attempt to get feedback from them.
This is clear proof that they don’t respect the client