Treated like a number...Can't admit fault!

My issue with Discovery is still not resolved. What don't you understand that there has been errors on your system...I can't be penalised for you system not working properly...for the past three months it has always shown I need 34/36 visits to keep my 75% status...which you can see I have done. When is Discovery going to take responsibility for their mistakes.

I feel unfairly done by and think I should move all my products to an honest company. I expect this matter to be resolved and my 75% discount to be reinstated immediately for YOUR ERROR on YOUR system...It might be time for me to move all my products!