1 reviews | Active since Mar 2016
Travel benefits forefitted
Hi <br> <br> I opened a discovery card recently, after seeing I could get additional discounts when booking hotel accommodation. to my disappointment when I got the card on Friday the 18th March, I subsequently booked through this platform for the 9th which was within the platform. but did not receive my discount as was promised. Worst is that I reported the complaint same time. and now I am told it is my fault as I was supposed to wait 24 hours. I was not made aware of this.<br> <br> this for me is unacceptable as I opened the account exactly for this purpose, now I am left as this foolish customer because I paid more than if I had used an agent. I now can't even book to rent a car because of this additional cost I didn't factor.<br> <br> I get a sense I was taken for a ride and worst I am being made out to be the fool in all this. REF # : *** <div><br></div><div><em>(Supplier name changed from Discovery Card to Discovery Vitality & Vitality Mall by Hellopeter.com)</em></div>
Thank you for you post.
We will investigate this query and we will contact you to resolve.
Regards
Discovery Vitality
Thank you for you post.
We will investigate this query and we will contact you to resolve.
Regards
Discovery Vitality
