1 reviews | Active since Jan 2016
To many policy changes
Vitality have made numerous changes recenlty<br> <br> The changes have been so drastic leaving many members upset .I'm left very disappointed to learn today that the 25 percent discount for either total sports or sportsmanswarehouse have a new requirement, previously all that was required to activate the 25 % discount benefit was to do an online assessment. this year however vitality is forcing members to have to do an assessment at a biokineticist which is all good and well apart from the fact that it costs a money in order to do so which is not fair , why deny a member the a benefit that was previously given at no additional cost to the member by changing it and forcing the member to pay to qualify for a discount previously given . It's poor taste and even worse given this year the benefit for adidas discount has been taken away <br> <br> So all this change , benefits taken away and not replaced and forcing members to pay for benefits . It's getting ridiculous
Thank you for your post.
As per our email correspondence, we have provided you with our feedback.
Your reference number is ***.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Thank you for your post.
As per our email correspondence, we have provided you with our feedback.
Your reference number is ***.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
