Tired of Poor Service

<p>I've been having issues with my Vitality and Health Services with Discovery now for the past few months. Never received a phone call from them stating that they are cancelling my benefits, just an email which I've responded to and still haven't received feedback! The next day my benefits were just cancelled for no reason! </p> <p> </p> <p>The watch benefit is the biggest **** I've ever encountered. No mention that they don't allow points from Strava anymore and that's all I used!! I never received any of my points for these events. And they just charge you more and more every month, you never get a proper statement for what points you've received and what they have billed you for, and when you ask you never get a response! I had a huge fight with them as apparently Yoga doesn't count as exercise! After getting a standard response like all the responses before this, I sent through research on Yoga and the benefits of it and just got ignored! So if you don't run or cycle apparently, you can't be rewarded for exercising. Nowhere was it made clear either that if you reach your goal your points will increase the next week! It becomes impossible for anyone to reach their goals which of course is part of the big ****.</p> <p> </p> <p>Utter lack of personal service from Discovery! I've been with them for 10 years now but will cancel my membership and move on to someone else. Pathetic. </p>