GB
Greg B

1 reviews | Active since Jul 2013

29 Jun 2015, 19:55

*******

Went through the major headache of having my cell c contract moved over to vitality mobile, and 5 months later I find out that that they never activated the 100 MBs of data I was meant to get when the account was activated. Have been being charged through the teath for out of bundle data usage that never should have been applicable . All I get is a \we're sorry for the error"and that a case will be logged but 2 days later and nothing. This is not human error"

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply30 Jun 2015, 10:54
Official
Hello G-MAN613,

Thank you for your comment and for bringing this matter to our attention.

We have requested that a VitalityMobile Specialist contacts you to discuss.

Regards

Marvin Mo***eng
Executive Relationship Manager
Discovery Vitality