1 reviews | Active since Apr 2017
The untouchable vultures!
<p>When I signed up for vitality, all of the assistance one could dream of was offered to me. When I attempted to cancel my membership last week due to financial stress, I was told that nothing could be done at that moment and that I had to wait for feedback from their cancellations department. </p> <p> </p> <p><br />It has been 6 days now, I have not received any feedback whatsoever and they will probably deduct their fee from my account on Monday and there is nothing I can do about it.</p> <p> </p> <p><br />I find it highly ironic that the sign-up is so smooth, but the cancellation is beyond the bounds of possibility. I have done my research and it seems that I am but one voice in a thousands who have had EXACTLY the same experience with Vitality and justice simply MUST be done in one way or another.</p> <p> </p> <p><br />I am usually very civil about complaining - but when one perpetually complains to an unresponsive brick wall, civility tends to fly out of the damn window! I want my damn membership cancelled or else they can undoubtedly count on the matter being escalated to the authorities</p>
Good Morning Sinead,
Thank you for contacting us.
We have referred your query to the Vitality escalations team to contact you.
Kind regards
Vitality Team
Good Morning Sinead,
Thank you for contacting us.
We have referred your query to the Vitality escalations team to contact you.
Kind regards
Vitality Team
