The curve ball Discovery Vitality threw at me now

As with some other members, I too, am so disappointed with Vitality. I have been with this company for close to 20 years and also just discovered to my horror that we will miss our Diamond status because of new rules and the system reflecting incorrect points. Essentially I was blind on what points we needed to achieve by the end of December 2020. I have Discovery Medical aid, Insurance and banking also. Very unhappy customer and will be moving all of these Discovery products. Looking forward to new medical aid, new insurance, new rewards program in the new year.