Terrible service will never recommend

****** terrible experience worst call Centre and general service ever I’m disgusted by how unprofessional your agents are I have a query with vitality and entity number I’ve sat on the phone for over 20 minutes waiting for the consultant to get back to me after giving her my details then got my call dropped, even before getting a consultant you can clearly hear someone answer and then cut the call This is utterly appalling I’d like to cancel my benefits with them but I can’t even get hold of them very disappointed discovery after all the money I’ve spent