Terrible Service and feedback

<p>Its been 4 weeks now and have been complaining about Discovery Vitality and their app, I have the latest discovery app I have the latest S-health app, I have set the correct permissions on the apps for them to sync my workouts but somehow on some days my workouts sync up and on some days they don't sync up, and the workouts that should get me more points dont sync up but the once that give me less points do sync up and this has been happening for 4 weeks now and continues to happen which make s me believe Discovery Vitality is making sure I dont reach my weekly Vitality Active Rewards. I have sent counteles emails about this to vitality and I keep getting the same respond that I should make sure I have the lastest app which i do, i should set correct permissions which i have and i should do a manual sync which I do every hour now tedious really and still my workout do not sync up. i think the next step will be to contact ombudsman and public protector cuase clearly this is one big **** and a case of false advertising on Discovery's part.</p>